NC Children with Complex Need Ask the Expert Series 2025-2026
This interactive session will help participants increase their knowledge of behavior support planning in addition to exploring ways to integrate positive behavior strategies into these plans in the support of dually diagnosed youth. Our subject matter expert will support participants with identifying key components of behavior support plans as well as provide a space to address questions and talk through examples for use of these plans supporting children with complex needs.
All training sessions will occur in 2 parts for a total of 3.5 hours
Part one: 12:00pm to 2:00pm EST
Part two: 12:00pm to 1:30pm EST
Date | Speaker | Title |
11/06/2025 & 11/13/2025 |
Layla Hicks |
Supporting Children with Complex Needs
|
Modality: This is a two-part training consisting of a 2 hour long instruction, followed by a 1.5 hour long Q&A portion at a later date. Both parts will be conducted virtually via Big Blue Button
Registration: This training is free to attend but pre-registration is required. Registrants will be required to submit at least one question at the time of registration to ask the expert during the Q&A portion of the training. Questions will be reviewed and approved before the training. The training is funded by the NC Department of Health and Human Services, Division of Mental Health, Developmental Disabilities, and Substance Use Services, as a project of the Children with Complex Needs statewide administration. The capacity for each training will be set at 80.
Target Audience: This training series targets behavioral health professionals, LME-MCO staff, medical professionals, nursing professionals, school staff, state, local child serving agencies, and parents of youth who are dually diagnosed with mental illness and intellectual and developmental disabilities.
Inclement Weather Policy:
Any announcements regarding changes to the schedule due to inclement weather will be posted on https://bhs.unc.edu. Registered participants will also be notified by email.
ADA Statement:
If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to participate in this program, please email us at bhs-support@unc.edu or call us at (919) 843-6083 after completing registration.
Contact for Questions:
For questions, further information, or concerns, contact us via email at bhs-support@unc.edu or call us at (919) 843-6083
Confirmation Notices and Certificates of Completion:
Registration is free, but participants must pre-register for each webinar. We will confirm your registration by email. Closer to your training date, you will receive an email that includes your Big Blue Button link. Successful completion includes being logged in and virtually participating for the entire webinar. Within 7 days of the conclusion of the event, you will receive an email notifying you that the evaluations and certificates are ready. The email will include a link to https://bhs.unc.edu where you can login using the username and password you chose at registration. Once you have logged in, you will see the training titles listed under "My Courses" on the left side. After clicking on the link, you will be taken to another page where you can click the link to the event evaluation. Once you have completed and submitted your evaluation, you can click on the link to access the Certificate of Completion. You will be able to print or save your Certificate as a PDF document.
Title of Training: Supporting Children with Complex Needs In Crisis
Speaker: Layla Hicks
Training Description: This training will provide participants with opportunities to further their knowledge of behavioral health crises, suicidality, and strategies for supporting youth and their families. Participants will increase their knowledge of resources in the state of North Carolina and have specific questions addressed by our subject matter expert.
Learning Objectives:
Define a behavioral health crisis
Identify community resources that exist to address behavioral health crises
Identify and address suicidal ideation impacting youth
Increase understanding of evidence-based practices for supporting youth with dual diagnoses
Layla Hicks, LCSWA
Layla is a dedicated mental health professional and Program Supervisor of the Mobile Outreach Response Engagement and Stabilization (MORES) team at SPARC Services and Programs. With a Master’s in Social Work earned in May 2021, Layla brings a deep commitment to trauma-informed care, crisis stabilization, and community-based mental health services.
Layla’s professional journey is grounded in a strong foundation in education and advocacy, holding a Bachelor’s degree in Special Education. Her dual background informs her holistic approach to supporting youth and families with complex behavioral and emotional needs.
In 2023, Layla was honored with the i2i Innovation Award, recognizing her contributions to advancing innovative practices in behavioral health. She has shared her expertise on crisis response and system collaboration at the UConn School of Social Work Training Institute in July 2025, where she presented on best practices in mobile crisis outreach and cross-system engagement.
Beyond her professional role, Layla is a committed foster parent and advocate. Layla brings both professional and personal experience to her work with youth and families.
Layla’s work continues to influence and inspire systemic change within North Carolina’s behavioral health landscape, making her a trusted voice in training and leadership settings.
CWCN Continuing Education
The University of North Carolina at Chapel Hill School of Social Work has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6642. Programs that do not qualify for NBCC credit are clearly identified. The University of North Carolina at Chapel Hill School of Social Work is solely responsible for all aspects of the programs. Each successfully completed webinar qualifies for 3.5 contact hours.
This course is pending approval from the North Carolina Addiction Specialist Professional Practice Board for 3.5 contact hours.